Pics keep coming back to Eye fi center after deleting

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Pics keep coming back to Eye fi center after deleting

Postby gr8pics » Mon Jul 09, 2012 3:11 pm

Why, and how can i prevent the deleted photos from keep coming back into the center again? :?
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Re: Pics keep coming back to Eye fi center after deleting

Postby jwalsh151 » Wed Jul 11, 2012 4:36 pm

Have an answer to this yet? I'm having the same issue.
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Can't delete photo - reappears & wasn't interrupted

Postby jwalsh151 » Wed Jul 11, 2012 4:41 pm

I keep trying to delete a test photo that I took & it keeps coming back. I've deleted it on the camera, my Android & in Eye-Fi Center, but it keeps reappearing back in Eye-Fi Center. Can anyone please help? This is driving me crazy! (It's a horrible pic...)

Thanks.
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Re: Pics keep coming back to Eye fi center after deleting

Postby jsun » Thu Jul 12, 2012 10:56 am

I believe this can happen for a few different reasons. Typically it's because a delivery is somehow incomplete - usually because a photo started uploading but was deleted from the Eye-Fi card before it finished. As I understand it, our system assumes any file that started transferring from the card is one that you want us to finish delivering at some point, so it's accurately showing you the status of that upload.

On the occasions when I deleted some photos and experienced this issue, I just ignored it and kept shooting. I know why it happened, and once I've moved on to another day or month, I rarely see it again.

Sometimes you can remove these by right-clicking the image thumbnail (or Control-clicking on a Mac) and choosing to remove the item from Eye-Fi. Alternately, open a year or month in Eye-Fi Center, then right-click the card name and choose to remove all items for the Eye-Fi card.

If you've already done this, please right-click the image and choose More Info. What is the delivery status? Please send your Eye-Fi Helper logs to us at support@eye.fi and we'll take a look. To find the logs: viewtopic.php?f=30&t=5776 and send us any files in the Eye-Fi application data folder called "EyeFi", "EyeFi.log" or "EyeFi.log.1".

Thanks!
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Re: Pics keep coming back to Eye fi center after deleting

Postby timekeeper24 » Sun Dec 30, 2012 9:03 am

I had the same issue and it was based upon timing. End result i had to go to the onlineEye-Fi center and delete it then move very quickly to the local Eye-Fi center on my computer and right click and press 'Remove Selected item from eye-fi' I could not do it the other way around in time. Hope this helps for anyone else in the same situation,
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