Nikon D800 won't connect at all

[danb]

Thank you everyone for contributing to this thread, I apologize on behalf of Eye-Fi for any direct-mode related compatibility issues you have been experiencing. We have been actively looking into the problem for months now leaving us often puzzled as to why this behavior occurs with only the D800.

I believe that our latest public release, 5.0009, may help or possibly even fix the direct mode problem we have all experienced. Our D800 at Eye-Fi HQ no longer has any problem connecting to an Android device / iPad / iPhone via direct-mode with an X2 card running 5.0009. These results are very early, so I don't want to get everyones hopes up, but I would appreciate it if each of you could help test 5.0009 with your D800's and report back here. 5.0009 is not currently released to all customers, but will be early next week. I can, however, flag each of your cards individually if you provide me your Eye-Fi card MAC address. Below is a link to instructions to retrieve your Eye-Fi cards MAC address. Thank you for both your patience, understanding, and help as we continue to solve compatibility problems such as this.

http://support.eye.fi/cards/how/how-do- ... c-address/

[michaelhreed]

Hi Danb

My mac address is - 00-18-56-23-2f-e8

Thanks

Mike

[danb]

Mike, your card is now set for 5.0009. Follow these instructions to update your card: http://support.eye.fi/software/start/ho ... -firmware/

[michaelhreed]

Thanks Danb
I will keep checking for the update, at the moment its not recognising there is one available but im sure it just needs time to flow through.

cheers

Mike

[danb]

I have a feeling that you are already running 5.0009. Can you post your card log to this thread so we can verify your firmware version?

[michaelhreed]

Hey Danb

You are right I am on 5.0009
I tried Direct mode again and got a bit further with it, I get get most of my images to transfer across most of the time. The last log attached will hopefully show that. (Eye-Fi Card-DIRECT.log) Transfer was definitely not smooth though, it seemed to hang in transfer quite a lot.

I also tried over the WiFi access point network again but when transferring It was hit and miss.
I was watching it transfer, after getting all but one image up on the ipad, I went to go check the images on the camera and got the error - "This memory card cannot be used. Card may be damaged. Insert another card". To fix it I powered off, removed the card and reinsert it to try again
Log - (Eye-Fi Card-WiFI.log)

hope this helps.

[michaelhreed]

Danb

Just another update. I purchased a portable wireless router (TP-Link TL-MR3040) and have now configured my device as follows.

Linked the Eye-Fi device to use the new portable Wireless router, this acts like a normal wireless network so the Eye-Fi card wont go into Direct mode. IF no wireless networks are available then direct mode will kick in. But being portable I can take it anywhere and keep it right in the middle of all devices.

I enabled the WiFi, connected the iPad and did several shots, most went through fine but there were points where it all seems to freeze, the transfer kind of just waits, then continues. (all images were the smallest setting on D800) I only got the "This memory card cannot be used. Card may be damaged. Insert another card" error once and it was during one of those file transfer hanging points. Turning the camera off and on again, It fixed itself and started transferring again.

I then turned ALL WiFi points off and tried Direct mode.

1 - Turn camera on,
2 - Turn iPad on and go to Networks, WiFi settings and start scanning for access point "Eye-Fi Card 232fe8" which was not there.
3 - Took a photo
4 - Started scanning again on iPad and then "Eye-Fi Card 232fe8" appeared, so I quickly tried to connect on the iPad.
5 - Opened Eye-Fi on iPad and started receiving images pretty smoothly, It did hang on some transfers though and images don't automatically show up in the iPad Eyefi centre I need to close the app and open it again but that's a different problem.

So all in all I suppose it kind of works. I do have the "Connect X 2 Card" only though, do you think buying the "Connect X 2 Pro" would have better reliability and performance?

Thanks

[driver_off]

00-18-56-48-0b-82 is the mac address on my card and last update i did was for 5.0008 so i don't know did the card update to 5.0009

i just try to connect my D800 and now sing of the card im using my card whit my laptop and my Android Phone.

im sending you the card log.

Thx

[EssexAsh]

00-18-56-27-75-48

actually im up to date, its still very intermittent though with the card door open or closed. You were pretty insistent that firmware couldnt do much due to the nikon build so im not sure how / if you actually did anything?

[yannickraw]

I tried to use direct mode and it did not work. I can make it works if I use 2 devices as I explained in my other post. Can someone explain me how to use this thing on direct mode?

The solution is to use the App as a Hotspot and not the eye-fi itself. It should not be that complicated. ...I think
I can make this work by using 2 iDevices. One to act as a hotspot and the other to "wake up the hotspot"

I think I should post a video or something!
Can someone explain me how to know what is my card firmware?!

[NauticaX]

My D800 never creates an AP. It never shows up on my wireless networks. So I thought maybe it was the card but it worked fine in the 60D. Here is my log file. It seems AP started but never became active.


[00:00] Eye-Fi firmware 5.0009 Jul 24 2012 15:17:31 started (1), hardware revision 1, CID "BF2G8M", 7396/32 MB, 00-18-56-48-39-dc
[00:02] Marvell 8786 firmware version 12.57.6.p53 running, xtal offset 6/6.
[00:02] Card is in desktop (0x002) transfer mode (timestamp 1345849860), geo-tagging is enabled, hotspots are disabled.
[00:02] Using sync mode SELUPLOAD.
[00:02] BGOPS 1 MaxDiv FastClock 0 3 !skip 1
[00:02] ---------------- SCAN-P -----------------------
[00:00] Eye-Fi firmware 5.0009 Jul 24 2012 15:17:31 started (1), hardware revision 1, CID "BF2G8M", 7396/32 MB, 00-18-56-48-39-dc
[00:02] Marvell 8786 firmware version 12.57.6.p53 running, xtal offset 6/6.
[00:02] Card is in desktop (0x002) transfer mode (timestamp 1345849860), geo-tagging is enabled, hotspots are disabled.
[00:02] Using sync mode SELUPLOAD.
[00:02] BGOPS 1 MaxDiv FastClock 0 3 !skip 1
[00:02] ---------------- SCAN-P -----------------------
[00:04] Scan complete
[00:05] ---------------- SCAN-A -----------------------
[00:07] Done scanning for all photos. Uploads pending.
[00:07] None of the 0 configured wireless networks detected among the 1 within range.
[00:08] Scan complete
[00:08] Starting scan of media directories...
[00:08] Done scanning for new media (detected 0 MB in all media). Uploads pending.
[00:08] Done scanning for all photos. Uploads pending.
[00:08] None of the 0 configured wireless networks detected among the 1 within range.
[00:12] AP Started "Eye-Fi Card 4839dc"...
[00:16] Done scanning for all photos. Uploads pending.
[00:29] Starting scan of media directories...
[00:32] Done scanning for new media (detected 50 MB in all media). Uploads pending.
[00:32] Done scanning for all photos. Uploads pending.
[00:37] Done scanning for all photos. Uploads pending.
[00:38] Starting scan of media directories...
[00:39] Done scanning for new media (detected 83 MB in all media). Uploads pending.
[00:39] Done scanning for all photos. Uploads pending.
[00:00] Eye-Fi firmware 5.0009 Jul 24 2012 15:17:31 started (1), hardware revision 1, CID "BF2G8M", 7396/32 MB, 00-18-56-48-39-dc
[00:02] Marvell 8786 firmware version 12.57.6.p53 running, xtal offset 6/6.
[00:02] Card is in desktop (0x002) transfer mode (timestamp 1345849860), geo-tagging is enabled, hotspots are disabled.
[00:02] Using sync mode SELUPLOAD.
[00:02] BGOPS 1 MaxDiv FastClock 0 3 !skip 1
[00:02] ---------------- SCAN-P -----------------------
[00:03] Region change: US
[00:04] Scan complete
[00:05] ---------------- SCAN-A -----------------------
[00:07] Done scanning for all photos. Uploads pending.
[00:07] None of the 0 configured wireless networks detected among the 2 within range.
[00:07] Scan complete
[00:08] Starting scan of media directories...
[00:08] Done scanning for new media (detected 83 MB in all media). Uploads pending.
[00:08] Done scanning for all photos. Uploads pending.
[00:08] None of the 0 configured wireless networks detected among the 2 within range.

[EssexAsh]

frankly i think you should be offering free hotspot access codes to D800 users who purchased this thinking it would work. At least then we could set our phones up in hotspot mode and transfer files through that? Customer service goes a long way with reputation.

[EssexAsh]

I tried to use direct mode and it did not work. I can make it works if I use 2 devices as I explained in my other post. Can someone explain me how to use this thing on direct mode?

The solution is to use the App as a Hotspot and not the eye-fi itself. It should not be that complicated. ...I think
I can make this work by using 2 iDevices. One to act as a hotspot and the other to "wake up the hotspot"

I think I should post a video or something!
Can someone explain me how to know what is my card firmware?!

you can see the firmware at the top of the log. I just tried setting my phone up (not an iPhone though) in hotspot mode. The iPad could pick it up and browse the web fine but the eyefi card wouldnt connect to it so i couldnt add the network in the eyefi centre. Would love to know how you did it as that would be a solution at least.

[yannickraw]

I tried to use direct mode and it did not work. I can make it works if I use 2 devices as I explained in my other post. Can someone explain me how to use this thing on direct mode?

The solution is to use the App as a Hotspot and not the eye-fi itself. It should not be that complicated. ...I think
I can make this work by using 2 iDevices. One to act as a hotspot and the other to "wake up the hotspot"

I think I should post a video or something!
Can someone explain me how to know what is my card firmware?!

you can see the firmware at the top of the log. I just tried setting my phone up (not an iPhone though) in hotspot mode. The iPad could pick it up and browse the web fine but the eyefi card wouldnt connect to it so i couldnt add the network in the eyefi centre. Would love to know how you did it as that would be a solution at least.

Okay, I don't know what you did exactly but I'll try to explain how I did. I set up my phone as a Hotspot, then I connected my laptop to it and THEN I inserted my eye-fi in the computer. the first time i tried i inserted the card before connecting to the phone and the network never showed up. Then I went to private network and selected my phone in the list. after that everything worked exactly as it would do with a router. The only downside is that I need a device to "activate" my phone's network. If I have an iPad it should to the trick.
Let me know if it works!

[sevenatenine]

I am having trouble, I saw this forum and that the trouble seemed to be with direct mode, so I bought an aluratek router. I set it up to connect to my ipad, and then connected it to the internet to set up the router on the eyefi card which worked, instantly the card transferred the files which were on the card to the eyefi app. The problem I am having is that once i disconnected the router from the internet, and tried to send files from the d800 over the network i got nothing. So now i plugged the eyefi back into the card reader to retrieve the log and it sends files, so the configuration of the card and router appears to be correct but the piece of the puzzle that seems to be missing is the d800. I've attached the log, let me know if there is anything left to try, or if i've wasted an extra 80 dollars for a router on top of the price of the card trying to create a workaround to the d800+direct mode issue.

[Mondo]

My Cards Mac Address is: 00-18-56-27-94-0e

Hoping you can give me access to the new driver and that it works!

Thanks

[chaoticbusher]

I just bought a x2 Pro 8GB yesterday.

I couldnt upload any photos.

The log said it detected the photos but it took very long to be transferred.

Can you please look into it at once??

[jsun]

hi chaoticbusher,

It looks like the Eye-Fi card had a lot of trouble connecting to your router, which could be a symptom of the problems we've been seeing with the D800. Once the card finally connected (when the card was in your computer), it reached the Eye-Fi software but it was not set to receive your photos. Please make sure your computer is set to receive your photo uploads:
http://support.eye.fi/cards/media/save-to-computer/

After this, try moving the camera closer to the router and turning it back on with the card inserted. If this still doesn't help, let us know. I hope we'll be able to solve this for you, but the D800 issues are still being looked into.

Thanks!

[sevenatenine]

Any word on mine? I've been sitting within about 2 feet of the router and have experimented with turning the camera on and off as well as taking the card out and putting it back in. In my case I don't want files to transfer to the computer but I want it to transfer to an iPad. Which It does when plugged into the card reader. The computer with the card reader is on a totally different network then the iPad, so the card is ignoring the computer or should be.

[sevenatenine]

Has any of your testing included the d800 battery grip? Wondering if that has an influence on things in any way.

[chaoticbusher]

hi chaoticbusher,

It looks like the Eye-Fi card had a lot of trouble connecting to your router, which could be a symptom of the problems we've been seeing with the D800. Once the card finally connected (when the card was in your computer), it reached the Eye-Fi software but it was not set to receive your photos. Please make sure your computer is set to receive your photo uploads:
http://support.eye.fi/cards/media/save-to-computer/

After this, try moving the camera closer to the router and turning it back on with the card inserted. If this still doesn't help, let us know. I hope we'll be able to solve this for you, but the D800 issues are still being looked into.

Thanks!

Hi!

Thanks for the suggestion.

Actually I got another problem occuring now.

I wanted my photos to send to my ipad. So i initial the Direct Mode from the Eye-fi Center.
The problem is when I put my X2 PRO and the card reader on my computer, my ipad can received the eye-fi network
But when I place it inside my D800, I couldnt detect my eye-fi network.
Please advise. Thanks

[chaoticbusher]

Here's my log.

[sevenatenine]

Has any of your testing included the d800 battery grip? Wondering if that has an influence on things in any way.

I tried it without the grip and still no go. Guess the grip isn't interfering.

[purdyd]

Just got a new Nikon D800 and tried my Connect x2 4gb Eye-Fi card in it (running 5.0008) and it just isn't working.

I've tried both connecting to a wifi and direct mode to ipad3 and iphone4. Neither will connect. In direct mode, it's wifi hotspot name won't appear on the iPad, iPhone, or wifi enabled computer. It will momentarily if I shoot continuously, but goes away after a few seconds.

I have the Eye-Fi mode turned on in the camera. I can take the card out and put it in my wife's Nikon D5100 or my GoPro and it works like a charm. There have been others on another forum that have had success with it supposedly. I've tried all image modes (raw+jpeg, and jpeg only).

I am also well within range of the wif router and iPad/iPhone (less than 1-2').

Thanks in advance. I'm pulling my hair out...

MAC address 00-18-56-48-0a-e9

[sevenatenine]

I am having trouble, I saw this forum and that the trouble seemed to be with direct mode, so I bought an aluratek router. I set it up to connect to my ipad, and then connected it to the internet to set up the router on the eyefi card which worked, instantly the card transferred the files which were on the card to the eyefi app. The problem I am having is that once i disconnected the router from the internet, and tried to send files from the d800 over the network i got nothing. So now i plugged the eyefi back into the card reader to retrieve the log and it sends files, so the configuration of the card and router appears to be correct but the piece of the puzzle that seems to be missing is the d800. I've attached the log, let me know if there is anything left to try, or if i've wasted an extra 80 dollars for a router on top of the price of the card trying to create a workaround to the d800+direct mode issue.

Any word on mine? I've been sitting within about 2 feet of the router and have experimented with turning the camera on and off as well as taking the card out and putting it back in. In my case I don't want files to transfer to the computer but I want it to transfer to an iPad. Which It does when plugged into the card reader. The computer with the card reader is on a totally different network then the iPad, so the card is ignoring the computer or should be.

??????

[chaoticbusher]

I have noticed something.

My friend's D800 who has a firmware of A:1.00/B:1.01/L: 1.004 can work fine with Eye-fi Direct mode

but the latest firmware A:1.00/B:1.01/L:1.006 could not work with the Eye-fi Direct mode.

[purdyd]

I have noticed something.

My friend's D800 who has a firmware of A:1.00/B:1.01/L: 1.004 can work fine with Eye-fi Direct mode

but the latest firmware A:1.00/B:1.01/L:1.006 could not work with the Eye-fi Direct mode.

The l is lens correction

Do you mean b 1.0 ? The b 1.01 upgrade was supposed to fix some compatibility issues with sd cards sonitnwould not surprise me if it broke the eyefi card direct mode

It is just odd that my Nikon d40 works great with the eyefi and the d800 which is designed for eyefi doesn't

[sevenatenine]

I have noticed something.

My friend's D800 who has a firmware of A:1.00/B:1.01/L: 1.004 can work fine with Eye-fi Direct mode

but the latest firmware A:1.00/B:1.01/L:1.006 could not work with the Eye-fi Direct mode.

The l is lens correction

Do you mean b 1.0 ? The b 1.01 upgrade was supposed to fix some compatibility issues with sd cards sonitnwould not surprise me if it broke the eyefi card direct mode

It is just odd that my Nikon d40 works great with the eyefi and the d800 which is designed for eyefi doesn't

I am not able to use the eye fi and am on the b 1.01 firmware. hoping that isn't the problem since i know nikon doesn't roll out firmware updates every other weekend :-S

[chaoticbusher]

I have noticed something.

My friend's D800 who has a firmware of A:1.00/B:1.01/L: 1.004 can work fine with Eye-fi Direct mode

but the latest firmware A:1.00/B:1.01/L:1.006 could not work with the Eye-fi Direct mode.

The l is lens correction

Do you mean b 1.0 ? The b 1.01 upgrade was supposed to fix some compatibility issues with sd cards sonitnwould not surprise me if it broke the eyefi card direct mode

It is just odd that my Nikon d40 works great with the eyefi and the d800 which is designed for eyefi doesn't

Oh ya! I meant b1.0 who is my fren's D800 & mine is the b1.01. He could activate the eye-fi network while mine which is the B: 1.01 couldnt detect the eye-fi network from my ipad3.

[alpowers]