Geotagging only works on half the photos.

Geo related discussion regarding the Geotagging Service

Geotagging only works on half the photos.

Postby kahnavka » Fri Jul 13, 2012 7:33 pm

As a home inspector I average between 250 and 400 photos per house. All of them relevant.
The problem is that only half are downloaded because the other half don't get geotagged successfully
and the blue and white scrollbar at the bottom keeps scrolling for weeks.
This is totally unacceptable. How can this be fixed?
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Re: Geotagging only works on half the photos.

Postby johnw2738 » Tue Jul 24, 2012 3:51 am

with the quantity the quality decreased i guess
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Re: Geotagging only works on half the photos.

Postby kahnavka » Tue Jul 24, 2012 4:20 am

If I was a casual photographer taking a couple of photos a week there would be no reason to pay for an eye-for card. When shooting pictures I normally set the camera to 3 mo because of the amount of memory when sending them off by email.
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Re: Geotagging only works on half the photos.

Postby jsun » Tue Jul 24, 2012 10:45 am

hi kahnavka,

Sorry that we didn't respond to your post until now.

The blue/white progress bar indicates that the photo deliveries aren't complete, so let's try to figure out what's wrong. Please right-click some of these in-progress thumbnails (control-click on a Mac), choose More Info and check the Delivery Status. What does it say? If it says "Show in Explorer" (or Finder) then it's on the computer, if not then maybe there was a problem saving those files.

Please let us know some details about your setup:
* Eye-Fi card model
* Camera model
* Computer operating system
* Are you transferring the files using Direct Mode (joining the "Eye-Fi card" network on the computer) or another method?
* Does the computer have an internet connection when the files arrive on the PC?

Please email this to support@eye.fi along with your Eye-Fi Helper log files. Please also include a description of the issue and link to this thread. To find the log files: viewtopic.php?f=30&t=5776 - when you locate the folder with the Eye-Fi Helper logs, please send us any files named "EyeFi", "EyeFi.log" or "EyeFi.log.1".

Thanks!
Need help? Contact us directly: support.eye.fi/contact-support
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Re: Geotagging only works on half the photos.

Postby kahnavka » Wed Jul 25, 2012 8:23 pm

I have temporarily stopped using my eye-fi card due to the fact it was taking so long to download all the photos. I am having an Android Tabled delivered to me tomorrow, July 26 and once set up for home inspections will start using eye-fi to deliver photos. If the problem persists I will let you know.
As for the equipment I use, it is as follows:
Eye-fi card: Eye-Fi Pro x2 9GB+Wi-Fi
Camera: Canon PowerShot SX 150 IS
Current Computer Operating System: Windows Vista Home Premium 32 bit.
When out in the field, I connect my couputer to the internet using my smart phone as a portable wi-fi hotspot. At worst I get 3g speeds Once home my computer connects to my wireless network at home which averages about 7.8 - 8.0 megabytes
Since having all these problems I have resorted to Direct Mode on the odd occaison.
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Re: Geotagging only works on half the photos.

Postby ruthiehoban » Sun Sep 02, 2012 11:36 pm

I also stopped using it.:(
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