Can't turn on Hotspots

Discussion about Hotspot access regarding the Eye-Fi Hotspot Service

Can't turn on Hotspots

Postby janbergeron » Sat Oct 08, 2011 5:59 pm

I have a new 8GB X2 Pro card and when I try to turn on hotspots it asks for an access key. Since the hotspot access is supposed to be included with this card, where do I get the access key? :(
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Re: Can't turn on Hotspots

Postby MikeV » Mon Oct 10, 2011 7:56 am

You should contact Slacker Support about this. There may have been a problem with the card not being set up on their end to have one year of free hotspot service, so they may need to fix something to get it working.
My cameras: Nikon D90, Panasonic ZS7
My Eye-Fi: 8GB Pro X2
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Re: Can't turn on Hotspots

Postby jsun » Mon Oct 10, 2011 1:17 pm

If it's a brand new card you should not be asked for a Hotspots key. We had some reports of this at the end of last week and reported it to engineering, last I heard they were fixing things. No slackin' here!

Please email support@eye.fi, explain the issue and let us know your card's MAC address so we can correct this for you.
http://support.eye.fi/support-resources ... c-address/

Thanks!
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