Eye-Fi Forums

by **jgritchen** » Tue Oct 18, 2011 12:01 pm

I have been using Direct Mode on an iPhone 4 with iOS 4 for a long time with no problems.

I upgraded to iOS 5 and now the iPhone won't connect to the card.

The network shows up in the iPhone (Eye-Fi Card XXXXXX) shows up in the Wi-FI Networks list in the iPhone settings, but When I click on it the gear just spins and it never connects.

I have two Eye Fi cards and am have the same problem with both cards.

I haven't changed anything else; same camera, same eye-fi cards, same phone.

Please help

thanks

by **joshy55013** » Tue Oct 25, 2011 7:41 am

I'm having the exact same problem on my iPad with iOS 5.
The Eye-Fi Card shows up in my available networks, but the gear spins and never fully connects (signaling with a check mark).
Oddly enough, the Wifi signal indicator shows a connection, but neither the Eye-fi app or Shuttersnitch are receiving images.

by **randhirv** » Tue Oct 25, 2011 9:37 am

Unfortunately in iOS5, when the device connects to a Wi-Fi network, the checkmark appears only after the device is able to connect to the Internet using that Wi-Fi network. In earlier versions of iOS, it showed the checkmark after receiving an IP address.

Since the Eye-Fi card's Direct Mode network doesn't provide Internet connectivity, iOS5 will not show a checkmark even though the device is successfully connected to the Direct Mode network. You can tap on the little blue arrow on the right to see that the device does have an IP address from the Eye-Fi card network.

Once it has an IP address, you can switch back to the Eye-Fi app and see the "Direct Mode" icon in the tray and receive photos.

Randhir

by **neekoh** » Mon Oct 31, 2011 10:41 am

I have a similar problem trying to get iPhone to connect to Eye-Fi wifi network. I get the Eye-Fi Card XXXXXX network on the Wi-Fi Networks page of the iPhone, then when I try to join, I get a message "Unable to join the network 'Eye-Fi Card XXXXXX'".

iPhone 4s, iOS5, Eye-Fi Mobile X2

by **ArlingtonA** » Sun Dec 04, 2011 10:06 am

I have the same problem. The connect wheel spins but I never get a checkmark. Direct mode will work fo 30 sec or so and then the network will drop and the iPad will show as not being connected to a network at all. This is ios5. How do we fix this? Help!

by **jsun** » Sun Dec 04, 2011 10:34 am

as Randhir mentioned above, when you tap on the "Eye-Fi Card" network and see the spinning wheel next to the network name, this typically means that you are connected to the card using Direct Mode. Switch back to the Eye-Fi app and see if your media files are transferring.

At the bottom of the Eye-Fi app screen (if you are are viewing the Media screen where you can see your thumbnails), the status bar will indicate whether you are connected via Direct Mode.

by **ArlingtonA** » Sun Dec 04, 2011 4:22 pm

Yes. At the bottom of the screen it does say direct mode. As I stated in my post, direct mode will work for 30 sec or so before it dissapears. Is there a way to fix that?

by **petpetsociety** » Mon Dec 05, 2011 9:49 pm

I encountered exactly the same problem.
I thought it was my own mistakes on having the wrong settings, but now i see the problem.
Please look into the problem of iOS, it never connects.
Each time if I want to hv my photos transfer, I need to click the wifi network in the setting, and go right back into the eye-fi app to get the photos i shot before. But then everything stops even if i keep shoot photos. It just never instantly transfer the photos to my iPhone, never!
Please offer some solution to it. It has been quite troublesome.

by **mikeweis** » Wed Dec 07, 2011 3:12 pm

I can't get IOS 5 to work either. I see what some are saying about checking for an IP address while the Settings for EyeFi network is spinning, but I don't see Direct Mode in the app. In fact, I never get asked for the password that is set by EyeFi Center. So I don't see how I can be properly connected.

I'm doing this on my iPad, I also have an iPhone 4 (also IOS 5) that I have not yet installed the Eye-Fi app. The phone asks me for my password but then fails to connect. I suspect its because the EyeFi network "driver" was not installed by the EyeFi app as it was on my iPad.

I've seen something like this before with an application that installed a Settings add-in that was written during IOS 4, appears to install in IOS 5, but then just doesn't work. I suspect that's the case here. Hopefully this can be fixed soon.

by **jsun** » Wed Dec 07, 2011 4:19 pm

In the card's Direct Mode settings (Eye-Fi Center>card settings>Networks>Direct Mode), you can adjust the sliders to specify how long the card broadcasts Direct Mode and waits for a connection from your device (slider 1), and how long it stays connected to your device after photos are transferred (slider 2). You'll need to connect the card to the computer to check/adjust these settings. So if it's disconnecting too quickly after photos transfer, raise the 2nd slider and/or adjust your camera's power/sleep setting.

Also, remember that Direct Mode is primarily intended for environments where you have no other wi-fi networks available. If you are near wi-fi network you have access to, you can add that network to the Eye-Fi card. This way, you can still transfer media files to your device without having to switch your device back and forth to the card's network. Later when you are away from your network, the card will use Direct Mode to send your files.
To add a network to the card: http://support.eye.fi/cards/networks/ho ... e-fi-card/

mikeweis: during the Direct Mode setup process on iOS, if you clicked the 'Add Network' button and installed an Eye-Fi Card network profile onto your iPad, then your iPad knows the password to your card's network. If you take pictures onto the card, see a network appear that starts with "Eye-Fi Card", and when you tap that network name, you see a spinning wheel or check mark next to it, then you are connected (the password has been sent). Open the Eye-Fi app, and on the main (Media) screen, pull up the status bar at the bottom if it is not already up, to see the status of things.

This is all usually easier to run through over the phone, so if anyone is having trouble with Direct Mode, please give us a call. http://support.eye.fi/contact-support/

by **petpetsociety** » Wed Dec 07, 2011 7:32 pm

never get a check mark next to the network name.
it needs me manually to connect every time and every after I transferred the photos, it disconnects.
I have all the settings correct, is that only a problem to iOS5?

by **Meynstey** » Fri Dec 09, 2011 2:06 pm

Similar issues here. This is clearly not a user problem, but an issue with how the app/card is interacting with iOS 5.

I'm no iOS developer, but it seems like the issue here is that iOS expects any network to provide full connectivity, and thus drops the connection when the Eye-Fi network fails to fully connect. It is still possible to use it in this state, but remains a real hassle to have to constantly baby the app... go to Settings... enable the network... transfer the photos... rinse repeat.

by **mmg882k2** » Sat Dec 10, 2011 11:35 am

As others have said, the check mark won't appear... but that is not the issue. The check mark appears when a gateway to the internet has been established just like in Windows 7... although you may have network connectivity, you won't get the "connected" icon until it can reach the internet. The issue here is that the network appears, the iOS device connects briefly, and then the network disappears. To me this does not indicate an issue with the iOS device it indicates an issue with the card consistently broadcasting it's network. I noticed that once I power cycle my camera and wait for the amount of time that I specified in the Eye-Fi card settings, the network comes back, hangs out for another 30 seconds or so, and then goes away again. I have verified that all of my settings are correct. The card is supposed to wait 30 seconds to start broadcasting and then once it broadcasts I have it set to continue "forever". Curiously though, I have now had a solid connection to the card for more than 5 minutes when the card is plugged into the Eye-Fi adapter and I click "Start Direct Mode Network". This now makes me think that there is a certain setting on the camera that is killing power to the card after "X" amount of time. I have the camera (Nikon D series) set to stay on indefinitely as well... so not sure what that's about. Can anyone else test this theory?

by **mmg882k2** » Sat Dec 10, 2011 6:43 pm

After messing around... at least in my case... I have found that the camera is the issue. The Nikon camera defaults to turning the screen off after I shoot a photo. As soon as the screen is off, EyeFi network is down. The second I press the "info" button on the camera and the settings pop on the screen, EyeFi network is back up. I have the camera set to never turn the info screen off, but there is currently no way to set the camera so that the screen stays on after shooting a photo. I guess the only solution would be to hit the "info" button after you take your photos to make sure that the pictures transfer to the iOS device.... annoying. NOW my problem is that the photos aren't going into the app at all even in direct mode even though I completely uninstalled the app, re-installed it, and it states that it's "In Direct Mode". Boo

by **Whppdhubby** » Wed Dec 14, 2011 10:48 am

Add me to the list! The network shows up on my pad and phone. The wheel grinds away but I can never tap the screen to put in a password. This has nothing to do with a camera or uploading. Could someone tell us how to enter the password? I have the 2x pro

by **Robbphoto** » Wed Dec 14, 2011 11:36 pm

I hope this spreads throughout the Forum...
I too was having a zillion problems... thought it was IOS5, Lion, etc.... I was able to at least get connected, but after a few shots, I'd get the dreaded ERR2 message. I gave up, pushed a bunch of buttons and then couldn't figure out how to connect again.

There is an update for the Eye-fi app, which helps a little.

I found this link and found it Incredibly useful. Especially the part where you should make sure you clear your home network off the card. Follow the instructions. Clear your home network, start direct mode (all while card is still in reader).

When select the network on your IOS device, don't worry about the spinning ball. Just put the card in the camera, and take the shot. Also MUCHO important! Make sure you are shooting at least in some kind of JPEG mode (Raw+Jpeg is fine)!!! When the shutter is pressed, you'll find it works.

As far as the ERR2 message goes, I still get it every 3 or 4 shots, would open the card door on the camera, shut it, then go back to settings to select the Eye-fi network. I find that it's just better to not play tether with this until Eye-fi figures that out. Shoot a bunch, then connect to your device and they'll all load up pretty quick without the error message.

Hope this helps. If anyone finds an answer to the ERR 2 message so more tethering like action can happen, please let me know!

by **randhirv** » Thu Dec 15, 2011 12:54 am

Which camera are you getting this ERR2 message on? This seems to be a problem independent from Direct Mode

Randhir

by **allendarcy** » Thu Dec 15, 2011 9:30 am

"Re: Direct Mode not working in iOS 5

Postby ArlingtonA » Mon Dec 05, 2011 7:22 am
Yes. At the bottom of the screen it does say direct mode. As I stated in my post, direct mode will work for 30 sec or so before it dissapears. Is there a way to fix that?"

I don't think anybody had really answered this question.

Yes, you can find "in Direct Mode" when the eye-fi card is connected to the computer, but once the card is installed in camera, iphone will lost the connection with "eye-fi" and you could not transfer any pictures to iphone. I had already set the time in Eye-Fi center as "forever", but the connection will just lost after you plug out the eye-fi card from computer

I spent $99 in order to transfer pics for tomorrow's annual dinner from camera to iphone, but could not success. Sadly...

Really hope eye-fi helper staff could solve the problem soon. I read through all the post in this thread and the issue is not solved. Just use a iphone4S and eye-fi pro 2X, try it, u will find the problem.

Thanks.

by **Robbphoto** » Thu Dec 15, 2011 10:58 am

If the question was to me, I'm using a Canon 7D.

by **Robbphoto** » Thu Dec 15, 2011 10:59 am

randhirv wrote:Which camera are you getting this ERR2 message on? This seems to be a problem independent from Direct Mode

Randhir

If the question was to me, I'm using a Canon 7D.

by **randhirv** » Fri Dec 16, 2011 1:36 am

Robbphoto,

We have seen issues with CF adapters which is why we don't recommend using them. ERR2 and sometimes corrupted photos are the result of these issues.

Randhir

by **Robbphoto** » Fri Dec 16, 2011 9:34 am

Thanks. I knew that going in, but I didn't mind trying it all out for less than $100. Cheaper than buying a new 5D2

by **jsun** » Sat Dec 17, 2011 2:52 pm

allendarcy wrote:Yes, you can find "in Direct Mode" when the eye-fi card is connected to the computer, but once the card is installed in camera, iphone will lost the connection with "eye-fi" and you could not transfer any pictures to iphone. I had already set the time in Eye-Fi center as "forever", but the connection will just lost after you plug out the eye-fi card from computer

Yes, this is normal. The Eye-Fi card has no battery or power source of its own, so it can only function when it's receiving power from your camera or computer. When you remove the Eye-Fi card, it turns off, so the iPhone can't stay connected to it wirelessly. Place the Eye-Fi card back in your camera, take new photos, and you should see the "Eye-Fi Card" network again on your iPhone. Tap the name of the network to join it.

If you don't see the "Eye-Fi Card" network on your iPhone when you shoot new photos, maybe you need to move away from your wi-fi network or remove your network from the Eye-Fi card (in Eye-Fi Center under Networks> Private Networks).

by **mrulster** » Sun Dec 18, 2011 2:25 am

Wow, complicated resolution. I managed to get my iPhone Eye-Fi app to import photos and videos only the first time after following the revised instructions here (which I have to say are convoluted and I cannot recommend as a workable solution to my family and friends who I bought X2 cards).

Sometimes this happens: (1) Go to iPhone>Settings>Wi-Fi Networks; (2) With camera powered on, turn Wi-Fi off, then on (because "Eye-Fi Network" never appears automatically, even with camera on; this may be because iPhone is fully connected to my home's Wi-Fi network and "Eye-Fi Network" never provides a true Internet connection (grey tick)); (3) Go to Eye-Fi app on iPhone, (default) Media page, where at bottom I see error message "Unpaired Card. Please pair card in Settings" (even though card was perfectly paired the previous time I transferred photos!); (4) When I attempt to enter settings the app freezes; when I restart the iPhone I discover that the card is paired correctly, i.e. false error.

I've already unpaired and re-paired the X2 SD card to my iPhone. I'm confident I could do so again to get this to work a single time (as before).

But this is not a reasonable workaround for any of us.

My alternative is to use the more reliable Private Network setup when I'm back at my computer. But it was the ability of near-instant transfers to my iPhone for use with sharing photos on Instragram and the like that excited me about this product.

I'd be grateful to learn whether this CAN be resolved ultimately by a firmware or other upgrade, or if I should accept this key feature is now lost with iOS 5.

by **yannayee** » Mon Dec 26, 2011 6:14 pm

WIth the new update on the iOS 5, is this still happening?

by **tuckerf** » Wed Dec 28, 2011 4:43 pm

iPad does not show wifi connected symbol, even though I AM receiving images from eyefi card in my camera.

I did downloaded the latest firmware to the card today.
I am in direct mode, with no networks setup to connect with the card. Just direct.

Thanks,

by **berend** » Wed Dec 28, 2011 5:12 pm

tuckerf wrote:iPad does not show wifi connected symbol, even though I AM receiving images from eyefi card in my camera.

iOS 5 (unlike iOS 4) does not display a fully-connected icon (i.e. check-mark) next to a Wi-Fi network unless the network provides full Internet connectivity. Given that the Direct Mode network is a Wi-Fi connection only between the Eye-Fi Card and your iOS device, it will never proceed beyond the spinner, even though it is fully operational for Eye-Fi Card transfer purposes.

Berend

by **igorclark** » Fri Mar 23, 2012 11:28 pm

Hi. I just bought a Pro X2 with the specific intention of using it solely to transfer the photos to my iPhone 4S, so that I could upload via my iPhone's internet connection wherever I am. I have no interest whatsoever in using it with other WiFi networks. All the Eye-Fi site and product materials state that this should work.

However I have exactly the same problem as all the people above. The direct mode never connects properly, and even when it does connect so that it shows "in direct mode" in the app, the photos don't get transferred. Not only that but the connection drops even when the Eye-Fi card is configured to wait indefinitely for connections and stay open after transfers.

On top of all that, any of the above only "works" when the card is in the reader on the computer, not when it's in the camera (Canon Powershot SD1400IS, and yes, that is listed as supported), in which case the network never even appears in the list, neither in my iPad, iPhone nor desktop computer.

This thing clearly doesn't work properly. Is there going to be a fix?

by **tellytart** » Mon Mar 26, 2012 1:33 am

Umm, silly question, but if you're planning to upload the pics from you iPhone wherever you are, why don't you just turn tethering on in the iPhone, and let the eye-fi card upload directly that way, without going through the intermediate step of getting them on the iPhone, then transferring them again over the internet?

by **Hari Seldon** » Fri Apr 27, 2012 8:08 am

Nothing but disappointment with this card. I've never got to connect with my home computer, laptop and now my iPad 2(last resort). Is there going to be a fix for ios 5+? OR is there a problem with the App that we're not aware of. By the way, I iPad is 2 weeks old and was purchased just for a shoot next weekend for preview purposes.

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