by danb » Wed Jan 18, 2012 2:29 pm
Sorry for the delayed response.
This file format is supported, so it should be working is configured correctly. Could you post a card log so I can try diagnosing the issue? Here are instructions:
1. Insert your Eye-Fi card into your camera
2. Take 5 pictures
3. Wait 5 minutes to give the photos a chance to upload
4. Remove the card from your camera *
5. Insert the Eye-Fi card into the USB card reader and into your computer
6. Click on the Eye-Fi Helper icon in the Apple Menu Bar or in the Windows Task Bar
7. Select "Get Eye-Fi card Log..." from the menu. You may have to wait several seconds, but, in a moment, you will be asked where to save the Eye-Fi card log file
8. Save the Eye-Fi card.log file to your computer hard drive and reply to this forum thread with your log file attached